Defence Academy
 
 

Course Details:


Catering, Retail and Leisure - Practitioner On-Line Training
Course Code CRL-P
Description: This on-line course is the second in a suite of courses which will give personnel working in the Catering, Retail and Leisure environment required for their roles. It provides a more in depth overview of the subject and the knowledge required to progress to the next level course if required.
Aim: To provide delegates with a practical knowledge of Catering, Retail and Leisure (CRL) including Pay as You Dine (PAYD). To understand the process of Key Performance Indicators (KPI), the Monthly Trading Account and the planning and control of food service systems to obtain Value for Money (VFM). 
Duration: 2 Hours Approximately.
Pre-Requisites: Catering, Retail and Leisure - Awareness On-Line Training
Designed For: All staff involved in CRL and PAYD activities.
Course Components: Click here to view
Subjects Covered: Click here to view
Assessment: Click here to view
Cost for non MOD applicants: This course is part of a package and cannot be purchased individually. The cost for the package is £125 excluding VAT. The package consists of Catering, Retail and Leisure - Awareness (CRL-A), Practitioner (CRL-P), Supervisor (CRL-S) and Unit Executive (CRL-UE).
Additional Information: Click here to view
Objectives: By the end of the package learners will be able to:

• Recognise a description of KPI;
• Understand the concept of KPI and its application;
• Understand CRL strategy in understanding the Monthly Trading Account;
• Understand how core catering fits into the planning and control of food services in the CRL environment;
• Understand the need to achieve best Value for Money (VFM) in the CRL environment.